We're a little company with big friends. Our client list includes some of London's biggest movers and shakers from law firms, to TV production companies to fashion houses and we've given them all something to smile about!
"Booking online is incredibly helpful," explains Maver. "Not only does it save time for those of us booking couriers, it frees up time to do other more important things. Furthermore we can track our parcels, packages and valuable items online. We can literally view the progress of anything - from 12 chairs to a single letter - from start to finish by viewing it on the website."
"If for any reason they know that a package will take longer to deliver, they will let us know, not hide the fact like other couriers we've dealt with. On the flip side, if a courier arrives early to pick up a delivery, they remove their helmets, wait patiently and are never grumpy with our staff. That means a lot to us - and far more than the previous courier companies we used realised."
Bespoke deliveries
For the last 2 years we've serviced one of the biggest names in the fashion - Paul Smith. Heavy users of couriers they rely on speedy deliveries for fashion shows, transporting clothes between stores and for the odd antique or work of art! Having put up with scruffy, grumpy, and unreliable drivers for 20 years and collections that have gone missing in transit, eCourier have proved to be a cut above the rest!
Richard Maver, Front of House, Paul Smith
"Within a week or so we'd realised that it was a good move, not only were we avoiding many of the problems we'd experienced before, eCourier's staff were incredibly courteous, friendly and helpful - from the customer service team through to the couriers themselves"