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International Delivery

eCourier is a highly experienced global logistics provider, offering
established international routes, trusted networks and expert support to
simplify worldwide shipping.

·  Global Logistics Expertise
· Customs & Compliance Support
· End-to-End Visibility
· Post-Brexit Guidance

On this page

· About the service

· News & Updates

· Commercial Invoice

· Incoterms

· Packaging Advice

· Max Dimensions

· FAQs

Services

Same Day Delivery

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International

Medical Courier

Retail & Food

Warehousing

Specialist Services

Baggage (AIR)

— About the Service

Global shipping solutions with international expertise.

Whether you are expanding into new markets or already managing global deliveries, we provide the expertise and infrastructure needed to support your business every step of the way. Our international delivery experts make it simple for businesses to send shipments overseas with confidence, handling the complexities of global delivery on your behalf.

Established Routes

Trusted networks and regular lanes to destinations worldwide

Customs Support

Expert guidance on documentation, EORI, IOSS and post-Brexit compliance

Full Visibility

End-to-end shipment tracking from UK collection to overseas delivery

Dedicated Team

A specialist international team available to support every shipment

— Latest News

Service updates & alerts.

Stay up to date with the latest disruptions, customs changes and service alerts affecting international shipping routes.

Central Europe Service Update — July 2026:

Severe weather conditions are currently affecting transit times across parts of Central Europe. Please allow additional time for affected consignments. Read the full update →

Close-up of the Spanish flag waving on a clear day in Jaca, Spain.

Service alert – Spain

Service alert – Spain3rd-12th June, 2026Dear Valued Customer, Temporary delays to collections and deliveries may occur…

Read More
— Documentation

The Commercial Invoice.

To ensure your package clears customs and reaches the buyer or recipient without delays, your commercial invoice must be completed accurately. Incorrect or missing information can cause your shipment to be held at customs.

Your invoice must be signed, dated, and submitted with four copies if using paper. Below is a complete checklist of everything required.

Missing or incorrect information can result in customs authorities holding your shipment.

Please review every field carefully before booking your collection.

Sender’s details — full name, address and contact phone number

Sender’s VAT / EORI number — required for customs declarations

Receiver’s details — name, full address, contact number, and VAT/EORI if available

Date of invoice — must match the shipping date

Full description of each item — including individual commodity codes (HS / tariff codes)

Country of origin — the country of manufacture for each item in the shipment

Quantity of each item — precise counts per line

Value of each item in GBP — and total value of all goods declared

Weight and number of items — total and per-item where applicable

Reason for export — e.g. sale, repair, loan, or gift

Incoterms — we will elect for DDP unless otherwise instructed (see below)

Signature and four copies — required if using paper invoices; must be included with the shipment

Need a Commodity Code?

You can search the full, official list of commodity codes (also known as HS or tariff codes) on the UK Government Trade Tariff service. Search commodity codes →

— International Trade Terms

Incoterms explained.

Formally known as International Commercial Terms, Incoterms are global trade rules established by the International Chamber of Commerce (ICC). They provide a standardised framework that clearly defines responsibilities, costs, and risk between buyer and seller at each stage of the journey.

eCourier supports two commonly used Incoterms:

DDP

Delivered Duty Paid

ECOURIER DEFAULT

The seller takes full responsibility for the shipment — covering all transportation costs, customs duties and taxes until the goods reach the buyer’s agreed destination. This provides the smoothest delivery experience for the recipient, with all costs handled upfront by the seller.

Transportation costs

Seller

Customs duties & taxes

Seller

Insurance

Seller

Import clearance

Seller

DAP

Delivered at Place

BUYER PAYS IMPORT DUTIES

The shipper arranges international transportation, insurance and export documentation. The buyer is responsible for any customs charges and import duties when the goods arrive at their destination — a straightforward option for businesses managing their own import requirements.

Transportation costs

Seller

Customs duties & taxes

Seller

Insurance

Buyer

Import clearance

Buy

eCourier default: Unless otherwise instructed on your commercial invoice, we will elect for DDP — meaning we handle all duties and customs on your behalf for the smoothest possible recipient experience.

— Packaging Guidance

Packaging advice for international deliveries.

Proper packaging is essential for a smooth international delivery. Following our guidelines helps protect your shipment, reduces the risk of delays, and ensures it arrives safely at its destination.

Pack it right, first time.

International shipments travel further and change hands more often.
That makes packaging more critical than ever — here are the key things to get right.

Use a double-wall box

For anything over 5kg or fragile items — single-wall isn’t sufficient for international transit.

Cushion all sides

At least 5cm of padding on all sides — bubble wrap, foam or packing peanuts all work.

Label clearly inside and out

Include address and reference inside the package in case the outer label is damaged.

Attach documents securely

Commercial invoice and customs documentation must be attached to the outside of the package.

Download Packaging Guide
— Size Limite

Maximum dimensions for international shipping.

eCourier’s standard international size and weight limits are shown below. Larger or heavier consignments may be possible — please contact our team for a price on application (POA).

LIMITSTANDARDExtended (POA)Notes
Max length1.2 mUp to 3 m POALongest single dimension
Max weight (per piece)70 kgPalletised POAUnless palletised — contact team

Volumetric Weight = (L × W × H in cm) ÷ 5,000

Dimensions are charged on volumetric weight using a divisor of 5,000. The higher of actual or volumetric weight applies.

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