eCourier’s Sustainability & Corporate Responsibility
At eCourier, sustainability and corporate responsibility are embedded into how we operate, innovate, and grow. We recognise our responsibility to the communities we serve, the clients we support, and the environment in which we operate.
Our approach is built around three core pillars:
Together, these form the foundation of a resilient, future-ready logistics business.
Social Impact
As an employer of over 100 staff and with a self-employed courier fleet of hundreds, we understand our influence extends beyond deliveries.
We contribute to our communities by:
- Supporting local and minority-owned businesses where feasible
- Employing and empowering local people
- Making charitable and community donations
- Encouraging responsible operational practices in the areas we serve
We aim to ensure our presence creates a positive and lasting impact.
Diversity, Equality & Inclusion
eCourier is an equal opportunity employer. We are committed to ensuring that all employees, couriers, and applicants are treated fairly and respectfully, irrespective of:
- Colour, race, nationality, religion, ethnic or national origin
- Sex, or marital status
- Sexual orientation
- Disability
- Age
Appointments, training, development, and promotion are based on merit and ability.
Inclusion & Wellbeing
Creating an inclusive and supportive workplace is central to our values.
We offer:
- Flexible working arrangements
- Multi-faith spaces
- Extended holiday programmes
- Staff incentive programmes
- Mental health support
We want our teams to feel comfortable, valued, and empowered to succeed.
Sustainability
We are committed to reducing our carbon footprint and making smart, conscious decisions when it comes to investment in greener vehicles. Some of the ways we are doing this are:
1. Offering our clients the chance to offset their carbon
2. Replacing end of life vehicles with lower carbon alternatives
3. Investing in alternative transport methods
4. Using renewable electricity
5. Contributing to local community environmental initiatives
6. Aim to be Major City carbon free by 2030
Governance and Reporting
Every year, we are committed to:
Sustainability is not a standalone initiative; it is integrated into our operational, financial, and strategic decision-making.
Transparency and accountability underpin our sustainability strategy.
Environmental Responsibility
We measure and report our carbon footprint annually in alignment with the GHG Protocol Corporate Standard, with independent expert support from Positive Planet.
Our reporting covers:
Scope 1 – Direct emissions from company-controlled vehicles and fuel use
Scope 2 – Indirect emissions from purchased electricity
Scope 3 – Emissions across our value chain, including procurement, capital goods, upstream transport, commuting, and waste
FY 2024–2025 represents our most complete and transparent emissions baseline to date, following expanded Scope 3 reporting and significant improvements in data quality.
We believe meaningful reduction begins with accurate measurement.
Our Net Zero Commitment
We are committed to achieving Net Zero by 2040, in line with science-based principles and the goals of the Paris Agreement.
Our 2030 interim targets (against a 2023 baseline) include:
- Reduce Scope 1 emissions by 42%
- Reduce Scope 2 emissions to zero
- Reduce Scope 3 emissions by 42%
- Transition toward 100% renewable electricity
Net Zero means reducing emissions as far as possible across our operations and value chain, and only neutralising residual emissions through verified carbon removal solutions.
Fleet Electrification & Low-Emission Transport
Transport sits at the heart of our business, and at the centre of our decarbonisation strategy.
· 23% of our fleet currently produces zero tailpipe emissions
· Electric small vans are now available within our online booking portal
· Cargo bikes and low-emission transport options continue to expand across major cities
· Choosing an electric delivery option helps reduce air pollution, noise pollution, and overall carbon impact.
We are committed to progressively replacing end-of-life vehicles with lower-emission alternatives where operationally viable.
Looking Ahead
Our sustainability journey continues to evolve.
Over the coming years, we will focus on:
- Accelerated fleet electrification
- Expanded renewable energy procurement
- Stronger supplier engagement
- Improved data granularity
- Clear annual reduction tracking
By embedding sustainability into every aspect of our business, we are building a low-carbon logistics model that supports our clients, strengthens our resilience, and contributes positively to our communities.
Get in Touch
If you would like to learn more about our sustainability strategy or discuss how we can support your environmental goals, please contact: green@ecourier.co.uk