Specialist
logistics &
delivery
services.

eCourier provides specialist logistics services designed around the needs of your business. Our solutions include eStore fulfilment, storage facilities, specialist vehicles and stock location courier services, with flexible support for more complex logistics requirements.

Something different? We’ve got it.

Experienced specialists, hands-on support and careful attention to detail throughout your logistics operation.

850+

Nationwide stock sites

2,800

Sq ft. warehouse & storage

350+

Dedicated vehicles

24/7

Operations & support

— Specialist Logistics

Deliveries that need something different.

eCourier provides specialist courier and logistics services for deliveries that need a more tailored approach. Our trained, trusted drivers and specialist logistics teams handle complex requirements, including white glove delivery, two-person deliveries and direct driver services into Europe.

White Glove Logistics

Our white glove delivery service provides careful handling for fragile, high-value, and sensitive items. We’ll carry your goods inside and position them exactly where they’re needed.

Two-Person Deliveries

For oversized, heavy or complex deliveries, our two-person delivery service provides careful handling for furniture, equipment, and machinery. To book, please email special logistics or call customer service.

Enhanced Insurance

For high-value consignments, our full insurance service provides added protection and dedicated monitoring throughout the delivery. Simply add Enhanced Insurance in the booking portal, or contact us for help.

Direct Drivers Into Europe

Our dedicated direct driver service provides fast, direct delivery to European destinations, bypassing standard courier networks for time-critical consignments. To find out more, contact our specialist logistics team.

Large Vehicles

Our fleet includes Luton tail lift vans and articulated lorries for large, palletised and oversized deliveries. Luton vans can be booked through our portal, while larger vehicles are arranged via Specialist Logistics.

Warehouse & Storage Solutions

Secure short and long-term warehouse storage with inventory management at our Whitechapel facility. Manage your stock efficiently with same day dispatch available across all locations.

— Our approach

What makes our logistics unique?

✓ Experienced agents providing direct and open communication
✓ Quick response time on emails and phone calls
✓ All bookings monitored from booking to delivery

✓ Direct notifications to you at every stage
✓ Unusual needs? Our team can assist
✓ Medical courier vehicles: motorcycles, vans, Luton

You’ll know when it’s on its way.

All deliveries are supported by real-time vehicle tracking, ETAs, and delivery time prediction.

Real-time vehicle tracking

Delivery time prediction

Automatic SMS notifications

Geofencing: get notified the moment your delivery arrives.

Request geo-fencing for automatic notification the instant a consignment is about to be delivered. Your engineers or customers will know exactly when to expect it so no time is lost in internal mail rooms or security systems.

Automatic alert when courier enters delivery zone

Engineers always ready, zero internal delays

Available on all medical and specialist routes

— eStore Fulfilment

Warehouse, fulfilment & inventory management.

Our strategically located warehousing and logistics centres in London, Birmingham and Slough provide secure storage, inventory management and fulfilment services for businesses of all sizes. Whether you need space for eCommerce stock, retail inventory, parts, or other business goods, our facilities give you a flexible place to store, manage and distribute your products across the UK. We can support short or long-term storage, pick and pack requirements and reliable onward distribution as your business grows.

2,800

Sq ft warehouse space available

350+

Dedicated vehicles

60 minutes

Delivery within the hour

Secure storage perfect for

— Archived documents
— Industrial components & service parts
— Retail samples, stock & point of sale
— Exhibition stands & equipment

On-site installation & setup

— IT equipment swaps and plug & play deployments
— Replacement of consumables
— Point of Sale installation by technically trained couriers
— Exhibition stands & equipment

Fast pick, pack, & dispatch with

— Full remote visibility of available stock
— Fully barcoded secure storage and picking
— Orders picked and packed same day
— Immediate dispatch from warehouse

Stock distribution & replenishment

— Book couriers online in seconds
— API integration to automate orders
— Real-time tracking & automated SMS updates
— White Label service available

Seamless sales channel integration

Our WMS integrates effortlessly with multiple leading eCommerce platforms:

State-of-the-art warehouse security

Local & remote monitored CCTV

Monitored alarm system

Zonal door & area access controls

Thorough staff vetting & security clearance

— Urgent Parts Delivery

Same day parts delivery to field engineers

Keep field engineers moving with urgent parts delivery to wherever they need them. Parts can be delivered directly to an engineer’s van, a nominated lock box, or one of 1,000+ PUDOs and Royal Mail offices nationwide. Every delivery is tracked, giving engineers visibility of parts ready for collection, in transit or on site for installation.

📦

Parts held in stock

850+ sites across the UK

🔍

Engineer views status

Real-time visibility of stock & ETA

🚚

Courier dispatched

To lock box, van, or PUDO

✅

Job completed

Engineer collects, installs, done

In-night replenishment Overnight “Relay” Network

Our overnight Relay network provides fast, reliable stock replenishment across the UK, moving parts between locations overnight so they’re ready for collection by 8am the next morning. Keep essential parts where they’re needed and get field engineers back on the road without unnecessary delays.

Pick-up and Drop-off points

1,000+ nationwide PUDO locations

Royal Mail Offices

Collect from any Royal Mail office

Lock Boxes

Nominated secure sites & van delivery

Need more information on our specialist services?

Contact our specialist logistics team directly for anything that requires a bespoke solution or complex brief.

Specialist Logistics Team

speciallogistics@ecourier.co.uk

Stock Locations & Sales

sales@ecourier.co.uk

Have something more complex in mind?

Our specialist logistics team is ready to build a solution around your specific needs, however unusual the requirement.

Scroll to Top