Responsibility
built into
how we operate.

At eCourier, sustainability and corporate responsibility are embedded in how we operate, innovate and grow, rather than treated as a checkbox.

Environmental Responsibility

Carbon measurement, fleet electrification, Net Zero by 2040

Social Impact

Community, diversity, inclusion and employee wellbeing

Governance & Accountability

Annual reporting, third-party verification, transparent targets

2040

Net Zero commitment
In line with science-based principles and the goals of the Paris Agreement.

2030

Major city carbon-free target
42% reduction in Scope 1 & 3 emissions. Scope 2 reduced to zero. Against a 2023 baseline.

20%

of our fleet produces zero tailpipe emissions today
EV vans now bookable directly through our online portal.

— Social Impact

More than deliveries.
Community impact.

As an employer of over 100 staff and with a self-employed courier fleet of hundreds, we understand our influence extends beyond the parcels we carry.

Supporting local and minority-owned businesses where feasible

Employing and empowering local people across our five depots

Making charitable and community donations

Encouraging responsible operational practices in the areas we serve

Green Courier
— People

Diversity, Equality
& Inclusion.

eCourier is an equal opportunity employer. We are committed to ensuring that all employees, couriers, and applicants are treated fairly and respectfully – irrespective of:

Race, nationality, religion, ethnic or national origin

Sex, marital status or sexual orientation

Disability

Age

— Inclusion & Wellbeing

A workplace where
everyone can thrive.

Creating an inclusive and supportive workplace is central to our values. We want our teams to feel comfortable, valued, and empowered to succeed.

— Sustainability

Committed to reducing
our carbon footprint.

We are committed to making smart, conscious decisions when it comes to investment in greener vehicles and operations.

Offering our clients the chance to offset their carbon on every shipment

Replacing end-of-life vehicles with lower-carbon alternatives

Investing in alternative transport methods including cargo bikes and e-vans

Using renewable electricity across our operations

Contributing to local community environmental initiatives

Target: Major City carbon-free by 2030

— Environmental Responsibility

We measure what matters.

We measure and report our carbon footprint annually in alignment with the GHG Protocol
Corporate Standard, with independent expert support from Positive Planet. FY 2024–2025
represents our most complete and transparent emissions baseline to date.

Scope 1

Direct emissions

From company-controlled vehicles and fuel use across our fleet and depots.

Scope 2

Indirect energy emissions

From purchased electricity used across our operations. Target: reduce to zero by 2030.

We believe meaningful reduction begins with accurate measurement.

Expanded Scope 3 reporting and significant improvements in data quality make FY 2024–2025 our strongest baseline yet.

— Net Zero

Our Net Zero commitment
by 2040.

We are committed to achieving Net Zero by 2040, in line with science-based principles and the goals of the Paris Agreement. Net Zero means reducing emissions as far as possible across our operations and value chain, and only neutralising residual emissions through verified carbon removal solutions.

2030 interim targets (against a 2023 baseline)

42%

Reduce Scope 1 emissions

Zero

Reduce Scope 2 emissions

42%

Reduce Scope 3 emissions

100%

Transition to renewable electricity

— Governance & Reporting

Accountable, every year.

Transparency and accountability underpin our sustainability strategy. Sustainability is integrated into our operational, financial and strategic decision-making, rather than treated as a standalone initiative.

Apply recognised emissions factors and reporting standards

Work with third-party sustainability specialists

Investing in alternative transport methods including cargo bikes and e-vans

Review progress annually against reduction targets

Publish an annual Sustainability Playbook

Continuously improve data quality and coverage

— Sustainable Fleet & Transport

Fleet electrification
& low-emission transport.

Transport sits at the heart of our business, and at the centre of our decarbonisation strategy. We are committed to progressively replacing end-of-life vehicles with lower-emission alternatives where operationally viable.

20%

of our fleet produces zero tailpipe emissions

10,000+

EV deliveries completed in the first half of 2026

Cargo bikes and low-emission transport continue to expand across major cities

Electric delivery reduces air pollution, noise pollution, and overall carbon impact

End-of-life vehicles replaced with lower-emission alternatives where operationally viable

— Looking Ahead

Our sustainability
journey continues.

By embedding sustainability into every aspect of our business, we are building a low-carbon
logistics model that supports our clients, strengthens our resilience, and contributes positively
to our communities.

Accelerated fleet electrification

Faster transition to EV and low-emission vehicles across all five depots, prioritising urban routes.

Expanded renewable energy

Increasing our renewable electricity procurement and targeting 100% clean energy across our operations.

Stronger supplier engagement

Working with our supply chain to reduce Scope 3 emissions and raise sustainability standards throughout.

Improved data granularity

Enhancing our measurement capabilities to report with greater accuracy and confidence year on year.

Annual reduction tracking

Clear, published progress against our 2030 interim targets – with accountability at the highest level.

Carbon-free major cities by 2030

Zero-emission deliveries across London and other major UK cities within this decade.

Talk to us about your sustainability goals.

If you’d like to learn more about our sustainability strategy or discuss
how we can support your environmental objectives, we’d love to hear
from you.

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