Seamless Retail Delivery Across the UK

Fast, Sustainable Delivery for Retail and eCommerce stores

Track Your Courier in Real Time

End-to-end GPS vehicle tracking provides full visibility of your consignment from collection through to delivery.

We’re Available 24/7

Need help? Our team is available 24/7 by phone, and during business hours via live chat and email.

Safe & Secure

Handled through a trusted, secure courier network, with optional cover up to £10,000 per consignment.

Seamless Sales Channel Integration

Our warehouse management system (WMS) is designed to integrate effortlessly with your existing systems, making it easy to streamline retail delivery without disruption.

Our system integrates with a wide range of eCommerce platforms, including Shopify, BigCommerce, Magento, WooCommerce, Squarespace, and Wix, making it easy to connect with your existing setup.

Small delivery or full-service logistics? We make it easy.

Same Day Delivery

Same day collection and delivery, 24/7. Our zero emission fleet keeps urgent consignments moving while supporting a greener future.

Next Day Delivery

Next working day delivery with a chosen time slot. Our overnight network handles the rest, ideal for less urgent consignments.

International Delivery

Expert support for cross border shipments, simplifying customs and regulations for businesses shipping overseas.

eStore Fulfilment

Includes picking, packing and same day and next day dispatch, plus white glove and specialist delivery options.

Trusted by Retail Industry Leaders

Proud delivery partner to a well-known luxury retailer since 2005, providing tailored logistics solutions
100,000+ premium customer deliveries completed to white-glove standards
Proven performance across 15 peak Christmas trading periods
10,000+ internal store deliveries successfully managed
Fast, flexible same day delivery solutions delivered by eCourier

We offer co-branded delivery vehicles, allowing your brand to stay visible throughout the delivery journey while providing a seamless, premium customer experience.

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Multi-Drop Delivery

Ideal for completing several deliveries within the same area, our multi-drop delivery service offers a smart and cost-efficient solution for last-mile logistics.

We plan the most efficient delivery routes to keep consignments moving quickly and reliably. Recipients can also nominate a safe place or provide permission to leave items, helping prevent missed deliveries when they’re unavailable at the time of arrival.

Sustainable Vehicle Fleet

Our sustainable fleet, including cargo bikes, electric vans and other low-emission vehicles, helps businesses reduce the environmental impact of their deliveries. Through our updated booking portal, customers can select electric-only vehicles to support their sustainability goals.

With a growing fleet of 100% electric delivery vehicles and cargo bikes designed for busy city centres, we are committed to providing cleaner, more efficient deliveries across the UK.

eCourier supports a wide range of retailers with fast, dependable delivery, including:

Fashion & Accessories
Luxury Retailers
Online Retailers
Beauty & Cosmetics
Electronics & Gadgets
Fine Art & Collectibles
Homeware & Decor
Food & Drinks

Open a Business Account

We manage your customers’ expectations through first-class customer care

Real-time GPS courier tracking

Real-time delivery SMS and email updates

End-to-end delivery audit trail, including POD

UK-based customer service

27/7, 365 year-round operations

Safe, secure network of well-vetted couriers

Contact the Team

Specialist Logistics for Complex Retail Deliveries

Delivering high-value, fragile, and multi-location retail orders with precision and reliability.

White Glove Service

Two-Person Deliveries

High Value Items Insured

Direct Drivers Into Europe

Luton Tail Lifts and Artic Lorries

Warehouse & Storage Solutions

What is eCourier Specialist Logistics, and what makes us unique?

eCourier Specialist Logistics is made up of a team of highly skilled delivery experts with extensive experience in managing complex shipments. From tracking your bookings to sending timely notifications, we handle every delivery with meticulous attention to detail.

Our team is committed to clear and direct communication, fast responses to emails and phone calls, careful monitoring of bookings, and hands-on support for all complex deliveries.

Special Logistics

Frequently Asked Questions

Does eCourier offer time-sensitive collections?

Yes, we regularly do scheduled and time-sensitive collections for retail businesses across the UK. To find out more information, contact us: retail@ecourier.co.uk

How do I book an electric vehicle for my delivery?

You can book our electric vehicles easily via our booking portal.

How do I arrange a Multi-Drop courier?

To book a multi-drop delivery, simply email your booking details to customer.services@ecourier.co.uk
Our team typically responds within 2 hours to confirm your request.

How do I provide special instructions for the driver?

For special instructions, such as Permission To Post or a safe space arrangement, press the “Permission to Post” option when booking. You can also tell our customer service team by sending the booking reference number to customer.services@ecourier.co.uk

How can I add insurance onto my booking?

To add insurance up to £10,000 you can contact our customer service team to add the insurance on for you.

How do I book an Artic Lorry?

To book one of our larger vehicles, the booking will need to go through our special logistics team. To get a quote, simply email collection and delivery details along with which vehicle you require to speciallogistics@ecourier.co.uk

Should you wish to gain further insights into our retail delivery service, please contact us at retail@ecourier.co.uk