
1
Booking made
Online, via API, or by calling our team — on or offline
2
Parcels collected
Courier collects from your address
3
Depot inspection
Fit-for-transport inspection and routing at the local depot
4
Hub transfer
Parcels taken to hub for national routing and linehaul
5
Local delivery depot
Hub routes to the local delivery depot near the recipient
6
Delivery made
Scheduled delivery completed to the recipient’s address
7
POD & full audit
Proof of delivery with full tracking audit available in real time