Home > Services > Retail & Food Delivery
Innovative retail
& food delivery
services.
Our same day retail and food courier services are API-ready, bringing together advanced technology and a reliable courier network. As a trusted partner to hundreds of UK retailers and food services, we pride ourselves on being an easy addition to your existing infrastructure.
Retail Delivery
Flexible time slots, multi-drop deliveries, specialist courier services, and white glove deliveries for luxury goods.
Food Delivery
Co-branded vehicle options, deliveries made within narrow time windows, and efficient food deliveries.
eCommerce Intergrations
API-ready commerce platforms like Shopify, BigCommerce, Magento, WooCommerce, Squarespace & Wix
Scalable Fleet
A fully scalable fleet, ready too meet demand during peak periods and busy seasons.
Services
Need help booking?
Call us 24/7 on 0345 145 1000 or email customer services.
Seamless Retail Delivery Across the UK
Our retail clients and their customers need the confidence that their goods will be delivered “first time”. eCourier offers flexible time slots, including evening delivery and ‘leave safe’ options to ensure your goods arrive according to schedule.
We understand the pressure retailers face when it comes to customer expectations. A missed delivery can damage your brand. Our proactive management, real-time tracking, and dedicated customer care team ensure every consignment is handled to a White Glove standard.



Don’t leave your brand at the loading bay.
Our co-branded vehicles help businesses carry their identity through to the last mile, customised to reflect your brand. Add brand colours, logos, QR codes or messaging to create a delivery fleet that operates as an extension of your business.
Fast. Fresh.
On time, every time.
As well as providing efficient food deliveries transporting from food vendors and delivering within narrow time windows, we improve operational efficiency for food businesses and ordering platforms alike.
Whether you’re a restaurant, a meal kit provider, a corporate catering service, or a food ordering platform, eCourier has the infrastructure and experience to handle time-critical food logistics at scale.
Narrow delivery windows
Precise timing for hot food, fresh produce, and meal kits.
Live Courier Tracking
Track your courier in real-time, providing full visibility.
Platform integration
Connect food ordering platforms directly to our courier network.
EV & cargo bike options
Low-emission delivery options available across major cities.
Seamless sales channel
integration.
Our warehouse management system (WMS) is designed to integrate effortlessly with your existing systems, making it easy to streamline your operations without disruption.
Our system integrates with a wide range of eCommerce platforms, making it easy to connect with your existing setup:

How the WMS integration works
When an order is placed on your platform, our WMS picks it up automatically. Our systems will allocate a courier, generate a label, and dispatch without manual intervention. Your customer receives tracking updates in real time, and you can access a full delivery audit trail with POD.
API integration available
For bespoke platforms or high-volume operations, our API allows direct integration with your own systems. Booking, tracking, and reporting without leaving your environment. Contact our team to discuss your requirements.
We manage your customers’
expectations.
First-class customer care, so your customers always feel looked after.
Real-time GPS courier tracking
Access live courier tracking with every delivery, giving your business complete visibility and greater control from collection right through to delivery.
Real-time SMS & email updates
Real-time notifications keep customers updated at every stage, making it easy for businesses to keep them informed and in the loop.
End-to-end audit trail & POD
A complete audit trail from booking creation through to delivery confirmation, with signature and photo POD for clear proof of delivery.
UK-based customer service
Our UK-based customer service team provides first-class support, with real people on hand every day via live chat, email, and telephone.
24/7, 365 year-round operations
Business doesn’t stop, and neither should your logistics. We operate 24/7, providing support and delivery capacity to keep things moving.
Safe, secure courier network
Our DBS-checked couriers work within a network established for over 20 years, covering same day, next day and international deliveries.
Ready to get started?
Whether you’re a retailer, food business, or eCommerce platform, our team will create a delivery solution tailored to your needs.